Arunachala.ie – Privacy Policy

Last updated: 22 August 2025

At Arunachala Rejuvenation Centre, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and what rights you have under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

1. Who we are

  • Data Controller: Arunachala Rejuvenation Centre
  • Address: Deerpark, Mounthrath, Co. Laois, R32 W5F7, Ireland
  • Email: info@arunachala.ie
  • Phone: +353 83 483 7303

2. What information we collect

  • Identity data: Name, phone number, email address, postal address
  • Booking data: Dates of stay, services booked
  • Payment details: Processed securely via third-party providers (we do not store your card details)
  • Health information: Only where provided voluntarily to support safe treatments
  • Technical data: IP address, browser type, and cookies (see Cookie Policy)
  • Marketing preferences: Newsletter sign-ups and opt-in consents

3. How we use your data

  • To manage your bookings and provide our services
  • To send confirmations, invoices, or updates about your retreat/treatment
  • To ensure safe and appropriate care (health information with your consent)
  • To meet legal or insurance obligations
  • To send marketing communications only if you have explicitly opted in

4. Lawful basis for processing

  • Contract: To provide and manage your booking
  • Consent: For health data and marketing preferences
  • Legal obligation: For accounting, taxation, and compliance
  • Legitimate interest: To improve our services and ensure safety

5. Sharing your data

  • We do not sell your personal data.
  • We may share data only with practitioners, service providers, and legal/regulatory bodies if required by law.

6. Data retention

  • Treatment records: 7 years
  • Booking & payment records: 6 years
  • Marketing consent: Until you withdraw consent
  • Employee/contractor data: 6 years after termination

7. Your rights

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data (‘right to be forgotten’)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Irish Data Protection Commission (DPC): https://www.dataprotection.ie/

8. Data security

  • We use secure servers, encrypted backups, and restricted staff access to protect your data.
  • Paper records are stored in locked cabinets. Electronic data is password-protected.

9. Data breaches

  • In case of a data breach, we will notify the DPC and affected individuals within 72 hours as required by GDPR.

10. Contact us

  • Email: info@arunachala.ie
  • Phone: +353 83 483 7303

Arunachala.ie – Cookie Policy

Last updated:22 August 2025

1. What are cookies?

  • Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, understand how you use our site, and improve your browsing experience.

2. Types of cookies we use

  • Essential cookies: Required for the website to function (e.g., booking system, security).
  • Analytics cookies: Help us understand how visitors use the site (e.g., Google Analytics).
  • Marketing cookies: Used only with your consent, to personalise offers or newsletters.

3. How we use cookies

  • Keep the site secure
  • Enable booking and contact forms
  • Measure site traffic and performance
  • Improve services and user experience

4. Your choices

  • When you first visit our site, you will see a cookie banner.
  • You can Accept all cookies, Reject non-essential cookies, or Manage preferences.
  • You can also change cookie settings in your browser at any time.

5. Third-party cookies

  • Some cookies are set by third-party providers (e.g., Google Analytics, social media integrations).
  • These are subject to the providers’ own privacy policies.

6. More information

  • For questions about cookies or data use, contact us at info@arunachala.ie